Privacy Policy for Ditsibi Leather Works

1. Introduction

Welcome to Ditsibi Leather Works. We are committed to protecting your privacy and ensuring that your personal information is collected and used appropriately, lawfully, and transparently. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information.

2. Information We Collect

We collect and process your personal information mainly to contact you for the purposes of understanding your requirements and delivering services accordingly. The type of information we collect includes:

  • Personal Information: Name, email address, phone number, and physical address.
  • Payment Information: Credit card details, billing address, and other payment-related information.
  • Transaction Information: Details about purchases and interactions with our products.
  • Technical Information: IP address, browser type, operating system, and browsing behavior.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To process your orders and deliver products.
  • Customer Support: To provide customer support and respond to inquiries.
  • Marketing: To send promotional materials and updates about our products and services.
  • Improvement of Services: To enhance our products and services based on feedback and usage patterns.
  • Legal Compliance: To comply with legal obligations and protect our rights.

4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist in delivering services (e.g., payment processors, delivery services).
  • Legal Authorities: If required by law, or to protect our rights and property.

5. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information.
  • Objection: Object to the processing of your personal information.

To exercise these rights, please contact us at mabmol12@yahoo.com or call 076 208 8659.

7. Cookies

Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us understand how you use our site and improve your browsing experience. You can control cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Ditsibi Leather Works
Email: mabmol12@yahoo.com
Phone: 076 208 8659

10. Governing Law

This Privacy Policy is governed by the laws of South Africa. Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the South African courts.